PRIVACY POLICY
Last updated: March 25, 2026
This Privacy Policy describes how NEXGEN Roofing ("we," "us," or "our") collects, uses, and shares your personal information when you visit nexgenfl.com or contact us about our roofing services.
Questions or concerns? Email us at info@nexgenfl.com or call (904) 802-7150.
1. INFORMATION WE COLLECT
Information You Provide Directly
When you submit a contact form, request an inspection, or communicate with us, we may collect your name, phone number, email address, and mailing or property address.
Information Collected Automatically
When you visit our website, we automatically collect technical information including your IP address, browser type, device information, operating system, pages visited, time spent on the site, and referring URLs. This information is collected through cookies and tracking technologies including Google Tag Manager, Google Analytics, Google Ads, Meta Pixel, CallRail, and Tawk.to.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to respond to your inspection requests and inquiries, provide and improve our roofing services, send administrative communications about your project, send marketing and promotional communications (you may opt out at any time), deliver targeted advertising through Google Ads and Meta, analyze website usage and improve user experience, and comply with our legal obligations.
3. TRACKING TECHNOLOGIES
Our website uses the following third-party tracking services:
Google Tag Manager & Google Analytics — website analytics and performance tracking.
Google Ads — conversion tracking and retargeting advertising.
Meta Pixel (ID: 765497958600151) — Facebook and Instagram advertising.
CallRail — call tracking and analytics.
Tawk.to — live chat functionality.
You can control cookies through your browser settings. Disabling cookies may affect some site functionality. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.
4. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information with service providers who assist in our operations (subject to confidentiality agreements), in connection with a business transfer or acquisition, or when required by law.
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.
6. DATA SECURITY
We implement reasonable technical and organizational security measures to protect your information. No internet transmission or electronic storage is 100% secure. You use our website at your own risk.
7. CHILDREN'S PRIVACY
Our website is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us at info@nexgenfl.com.
8. YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt out of targeted advertising or marketing communications, and withdraw consent to data processing. To exercise these rights, email info@nexgenfl.com or call (904) 802-7150.
9. MARKETING OPT-OUT
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. You may still receive service-related communications.
10. DO NOT TRACK
We do not currently respond to Do Not Track browser signals as no uniform standard exists. We will update this policy if that changes.
11. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top. We encourage you to review this policy periodically.
12. CONTACT US
If you have questions about this Privacy Policy, please contact us:
Email: info@nexgenfl.com
Phone: (904) 802-7150
Mail: NEXGEN Roofing, 10527 Craig Industrial Drive, Jacksonville, FL 32225